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Medallia Experience Cloud is an customer feedback management software platform that empowers every employee to improve the customer experience. ... 5 best practices for boosting patient loyalty.Get the guide. ... Build trust with every account stakeholder, create life-long relationships, and understand account health at all stages.
76% more reviews for Best Western: The Best Western properties collecting TripAdvisor reviews through the Medallia survey receive 76% more reviews via the partnership. Average rating up from 3.98 to 4.28: The average rating for reviews collected via this partnership was 4.28 out of 5.0, compared to just 3.98 for reviews collected in other ways. Why? Shah thinks a contributing factor is how ...
Best Western Customer Video ® Learn how Best Western relies on Medallia to gain greater visibility into hotel guest feedback and improve customer service. Learn More
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In this video, learn how Best Western leverages Medallia’s text analytics, social media and customer experience management solutions to have greater visibility into hotel guest feedback and improve customer service.